Operations & Field Supervision

Operations & Field Supervision

The Operations & Field Supervision Unit ensures that deployed security operatives are monitored, supervised, and managed effectively to guarantee optimal service delivery.

Requirements

  • Minimum of 5 years Experience in security Supervision & Operations.
  • Security Training and Certification.
  • Proven Experience in Security Operation.
  • Forensic Analysis Expertise.
  • Security Intelligence knowledge.
  • IT compliance understanding.

Key Responsibilities:

  1. Site Security Supervision
    • Conducts daily inspections to ensure operatives maintain professionalism.
    • Reports operational challenges to the Head of Operations for resolution.
  2. Field Inspections & Compliance
    • Conducts random spot-checks to evaluate guard performance and discipline.
    • Ensures security personnel adhere to client service agreements and company SOPs.
  3. Regional Security Coordination
    • Oversees security operations across different geographical locations.
    • Manages operational teams and security supervisors assigned to various client sites.
  4. Cover up lapses in Event of Shortage & Incident Response
    • Cover shortage of operatives\u2019 duty in a client location while sourcing for replacement.
    • Monitors GPS tracking, CCTV surveillance, and radio communication for real-time oversight.
    • Investigates security breaches, incidents, and emergencies.
    • Coordinates backup response teams for critical security threats.
  5. Client Relationship Management
    • Maintains regular communication with corporate clients to address concerns.
    • Ensures that security services are aligned with client expectations and contract agreements.

Operations & Field Supervision

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