Head of Business Development & Recruitment

Requirements

• Minimum of 5 years Experience in security Supervision & Operations.
• Security Training and Certification.
• Proven Experience in Security Operation.
• Forensic Analysis Expertise.
• Security Intelligence knowledge.
• IT compliance understanding.

Key Responsibilities:

1. Business Development & Client Acquisition
   • Identify and pursue new business opportunities in corporate organisations,government agencies, and private sectors.
   • Develop and implement marketing strategies to promote security services.
   • Conduct market research to assess security industry trends and competitor services.
   • Build and maintain strong client relationships to enhance customer retention and referrals.
   • Prepare and present proposals, bids, and service agreements to potential clients.
   • Negotiate contracts to secure profitable and long-term service engagements.
   • Ensure compliance with regulatory standards and industry best practices in client engagements.
   • Collaborate with the Operations Unit to ensure smooth service delivery after securing contracts.
2. Recruitment & Human Resource Management
   • Oversee the entire recruitment process of security operatives, from advertising vacancies to final selection.
   • Conduct background checks, screening, and interviews with prospective security personnel.
   • Ensure that all recruits meet the necessary licensing and certification requirements.
   • Work with the Training Department to organise orientation and refresher courses for security personnel.
   • Maintain a database of trained and vetted security operatives for quick deployment.
   • Supervise employee welfare, discipline, and conflict resolution with the HR team.
   • Ensure timely and appropriate deployment of security personnel to client locations.
   • Ensure seamless communication between business development, recruitment, and operations.
   • Collaborate with the Operations & Field Supervision Team to evaluate guard performance at client locations.
   • Address client concerns regarding security personnel and implement corrective actions when necessary.
   • Regularly assess workforce efficiency and recommend strategies for operational improvement.
3. Reporting & Compliance
   • Provide monthly performance reports on business development and recruitment activities to the MD.
   • Maintain records of recruitment, client acquisition, and contract renewals.
   • Ensure compliance with labour laws, security industry regulations, and licensing requirements.
   • Implement best practices in recruitment and business development to align with global standards.